{"id":19079,"date":"2022-03-09T09:57:08","date_gmt":"2022-03-09T09:57:08","guid":{"rendered":"https:\/\/onavacationclub.com\/faqs\/"},"modified":"2023-11-16T16:58:42","modified_gmt":"2023-11-16T16:58:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/onavacationclub.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19079\" class=\"elementor elementor-19079 elementor-441\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef6d465 elementor-section-height-min-height resort-slider-heading elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ef6d465\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/onavacationclub.com\\\/wp-content\\\/uploads\\\/APARTADO-FAQS.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted elementor-html5-video\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cc6f422\" data-id=\"cc6f422\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b149e9 elementor-widget elementor-widget-heading\" data-id=\"6b149e9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">We answer your questions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c08d22c resort-slider-heading elementor-widget elementor-widget-text-editor\" data-id=\"c08d22c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Do you have any questions about our resorts?<\/p>\n<p>We hope to be able to answer any questions you may have<\/p><p>while reserving your room.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-36bb638\" data-id=\"36bb638\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7652692 reservation-form elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7652692\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2cf1f4e\" data-id=\"2cf1f4e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91016f9 elementor-widget elementor-widget-shortcode\" data-id=\"91016f9\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n    <div id=\"r-form\" class=\"r-form top\">\n        <span class=\"reservation-close-btn\">X<\/span>\n\n        <form action=\"\" class=\"reservation_onaclub_form\" method=\"get\">\n\n            <input id=\"language\" name=\"language\" type=\"hidden\" value=\"ENGLISH\">\n\n            <input type=\"hidden\" name=\"turno\" value=\"\">\n            <input type='hidden' name='source' value='Web'>\n            <input type='hidden' name='custom_body_class' value='hide_brand vacations_club'>\n            <input type='hidden' name='promocode' value='CLUBVACACIONES'>\n            <input type='hidden' name='priceSeekerHotel' id='priceSeekerHotel'>\n\n                            <div class=\"form-select destination\">\n                    <!--<select id=\"destination\" name=\"namespace\">\n                        <option value=\"\" selected=\"true\" disabled>Hotel or destination<\/option>\n                        <option value=\"ona-aldea-mar\">Aldea del Mar<\/option>\n                        <option value=\"ona-village-cala-dor\">Village Cala d'Or<\/option>\n                        <option value=\"ona-suites-salou\">Suites Salou<\/option>\n                        <option value=\"ona-cala-pi\">Cala Pi Club<\/option>\n                        <option value=\"ona-ogisaka\">Ogisaka Garden<\/option>\n                        <option value=\"ona-garden-lago\">Garden Lago<\/option>\n                        <option value=\"ona-campanario\">Campanario<\/option>\n                        <option value=\"ona-dorada-tarter\">Dorada El Tarter<\/option>\n                        <option value=\"ona-acaunada\">Aucanada<\/option>\n                        <option value=\"ona-jardines-paraisol\">Jardines Paraisol<\/option>\n                    <\/select>-->\n\n                    <select id=\"destination\">\n                        <option value=\"\" selected=\"true\" disabled>Hotel or destination<\/option>\n                        <option value=\"marinas-de-nerja\">\n                            Ona Marinas de Nerja\n                        <\/option>\n                    \n                        <option value=\"ona-valle-romano\">\n                            Ona Valle Romano Golf Resort\n                        <\/option>\n                    \n                        <option value=\"ona-alanda-club\">\n                            Ona Alanda Club Marbella\n                        <\/option>\n                    \n                        <option value=\"ona-marbella\">\n                            Ona Marbella Inn\n                        <\/option>\n                    \n                        <option value=\"ona-campanario\">\n                            Ona Campanario\n                        <\/option>\n                    \n                        <option value=\"ona-club-bena-vista\">\n                            Ona Club Bena Vista\n                        <\/option>\n                    \n                        <option value=\"ona-cala-pi\">\n                            Ona Cala Pi\n                        <\/option>\n                    \n                        <option value=\"ona-diana-park\">\n                            Ona Diana Park\n                        <\/option>\n                    \n                        <option value=\"ona-palmira-paradise\">\n                            Ona Palmira Paradise\n                        <\/option>\n                    \n                        <option value=\"ona-palmira-paguera\">\n                            Ona Palmira Paguera\n                        <\/option>\n                    \n                        <option value=\"ona-village-cala-dor\">\n                            Ona Village Cala DOr\n                        <\/option>\n                    \n                        <option value=\"ona-garden-lago\">\n                            Ona Garden Lago\n                        <\/option>\n                    \n                        <option value=\"ona-acaunada\">\n                            Ona Aucanada\n                        <\/option>\n                    \n                        <option value=\"dreamland-mirage\">\n                            Hollywood Mirage - Excel Hotels &amp; Resort\n                        <\/option>\n                    \n                        <option value=\"dreamland-hills\">\n                            Beverly Hills Suites - Excel Hotels &amp; Resorts\n                        <\/option>\n                    \n                        <option value=\"dreamland-heights\">\n                            Beverly Hills Heights - Excel Hotels &amp; Resort\n                        <\/option>\n                    \n                        <option value=\"ona-claveles\">\n                            Ona Los Claveles\n                        <\/option>\n                    \n                        <option value=\"dreamland-palmbeach\">\n                            Palm Beach - Excel Hotels &amp; Resort\n                        <\/option>\n                    \n                        <option value=\"bahiablanca\">\n                            Bah\u00eda Blanca\n                        <\/option>\n                    \n                        <option value=\"ona-marques\">\n                            Ona El Marqu\u00e9s\n                        <\/option>\n                    \n                        <option value=\"ona-alborada\">\n                            Ona Alborada\n                        <\/option>\n                    \n                        <option value=\"ona-rosas\">\n                            Ona Las Rosas\n                        <\/option>\n                    \n                        <option value=\"ona-sueno-azul\">\n                            Ona Sue\u00f1o Azul\n                        <\/option>\n                    \n                        <option value=\"ona-brisas\">\n                            Ona Las Brisas\n                        <\/option>\n                    \n                        <option value=\"ona-casitas\">\n                            Ona Las Casitas\n                        <\/option>\n                    \n                        <option value=\"ona-suites-salou\">\n                            Ona Suites Salou\n                        <\/option>\n                    \n                        <option value=\"ona-jardines-paraisol\">\n                            Ona Jardines Paraisol\n                        <\/option>\n                    \n                        <option value=\"ona-palamos\">\n                            Ona Palam\u00f3s\n                        <\/option>\n                    \n                        <option value=\"ona-mosaic\">\n                            Mosaic Barcelona by Ona\n                        <\/option>\n                    \n                        <option value=\"ona-living-barcelona\">\n                            Ona Living Barcelona\n                        <\/option>\n                    \n                        <option value=\"ona-ogisaka\">\n                            Ona Ogisaka Garden\n                        <\/option>\n                    \n                        <option value=\"ona-aldea-mar\">\n                            Ona Aldea del Mar\n                        <\/option>\n                    \n                        <option value=\"ona-lomas-manga-club\">\n                            Ona Las Lomas Village\n                        <\/option>\n                    \n                        <option value=\"ona-mar-menor-aptos\">\n                            Ona Mar Menor - The Residences\n                        <\/option>\n                    \n                        <option value=\"ona-mar-menor\">\n                            Ona Mar Menor - Golf Resort &amp; Spa\n                        <\/option>\n                    \n                        <option value=\"ona-hacienda-alamo\">\n                            Ona Hacienda del \u00c1lamo Golf Resort\n                        <\/option>\n                    \n                        <option value=\"ona-hacienda-alamo\">\n                            Ona Hacienda del \u00c1lamo Hotel\n                        <\/option>\n                    \n                        <option value=\"ona-aquamarina\">\n                            Ona Aquamarina\n                        <\/option>\n                    \n                        <option value=\"ona-marina-arpon\">\n                            Ona Marina Arp\u00f3n\n                        <\/option>\n                    \n                        <option value=\"ona-casa-lit\">\n                            Casa Lit Barcelona by Ona\n                        <\/option>\n                    \n                        <option value=\"ona-dorada-tarter\">\n                            Ona Dorada El Tarter\n                        <\/option>\n                    \n                        <option value=\"ona-internacional\">\n                            Ona Internacional\n                        <\/option>\n                    \n                        <option value=\"ona-zarzas\">\n                            Ona las Zarzas\n                        <\/option>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<option value=\"ona-pearly-grey\">\n                            Ona Pearly Grey\n                        <\/option>\n                    \n                    <\/select>\n\n\n                    <script>\n                        document.addEventListener(\"DOMContentLoaded\", function() {\n                            var select = document.getElementById('destination');\n                            var options = Array.from(select.options);\n\n                            \/\/ Mantener el primer option intacto\n                            var firstOption = options.shift();\n\n                            options.sort(function(a, b) {\n                                if (a.text.toLowerCase() < b.text.toLowerCase()) return -1;\n                                if (a.text.toLowerCase() > b.text.toLowerCase()) return 1;\n                                return 0;\n                            });\n\n                            \/\/ A\u00f1adir el primer option de nuevo al principio\n                            select.innerHTML = '';\n                            select.appendChild(firstOption);\n\n                            for (var i = 0; i < options.length; i++) {\n                                select.appendChild(options[i]);\n                            }\n                        });\n                    <\/script>\n\n\n                <\/div>\n            \n\n            <input required class=\"date\" type=\"text\" id=\"datein\" name=\"startDate\" placeholder=\"Fecha entrada\" value=\"\">\n            <input required class=\"date\" type=\"text\" id=\"dateout\" name=\"endDate\" placeholder=\"Fecha salida\" value=\"\">\n            \n            <div class=\"form-select adultos\">\n                <select id=\"adultos\" name=\"adultsRoom1\">\n                    <option value=\"-\" selected=\"true\" disabled>Adults<\/option>\n                    <option value=\"1\">1<\/option>\n                    <option value=\"2\">2<\/option>\n                    <option value=\"3\">3<\/option>\n                    <option value=\"4\">4<\/option>\n                    <option value=\"5\">5<\/option>\n                    <option value=\"6\">6<\/option>\n                <\/select>\n            <\/div>\n\n            <div class=\"form-select ninos\">\n                <select id=\"ninos\" name=\"childrenRoom1\">\n                    <option value=\"-\" selected=\"true\" disabled>Children<\/option>\n                    <option value=\"0\">0<\/option>\n                    <option value=\"1\">1<\/option>\n                    <option value=\"2\">2<\/option>\n                    <option value=\"3\">3<\/option>\n                <\/select>\n            <\/div>\n\n            <input type=\"text\" class=\"codigo\" id=\"codigo\" name=\"codigo\" placeholder=\"Member code\" value=\"\" required>\n\n            <div class=\"reservation-form-submit\">\n                <span>\n                    <div class=\"elementor-widget-container\">\n                        <div class=\"elementor-button-wrapper\">\n                            <a href=\"\" class=\"elementor-button short\" role=\"button\">\n                                <span>\n                                    <span class=\"elementor-button-text\">Book Extra Week<\/span>\n                                <\/span>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                    <!-- <input type=\"submit\" value=\"\"> -->\n                <\/span>\n            <\/div>\n        <\/form>\n        \n    <\/div>\n    <p class=\"error_mesage\"><\/p>\n\n    \t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe50984 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe50984\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8309e9\" data-id=\"f8309e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de03a6c underlineTitle center elementor-widget elementor-widget-heading\" data-id=\"de03a6c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e79e489 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e79e489\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ebb1733\" data-id=\"ebb1733\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b83f2ed elementor-widget elementor-widget-accordion\" data-id=\"b83f2ed\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1931\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1931\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Enjoy over 20 resorts with ONA at any time of the year.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1931\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1931\"><p>If you call us within 15 days of the start date of your holiday slot, we can transfer your week and you can choose another (at that time or later), in the same resort or a different one, provided that it is in the same season and subject to availability. The management costs are covered by your Vacation Club, so this process is free of charge for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1932\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1932\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Travel around the world by registering your week with an exchange centre.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1932\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1932\"><p>If you wish to join international exchange operators such as RCI or Interval, you can transfer your week to them for a stay at one of over 6,400 resorts. The cost of this is covered by your Vacation Club (and is free for you) but these international companies charge an annual membership fee that you will have to pay yourself.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1933\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1933\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I pay the maintenance fees by direct debit?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1933\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1933\"><p>Yes, you can pay by direct debit and we will send the bill to your bank on the day that suits you best. You can choose the 5th, 15th, or 25th of the month.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1934\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1934\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If I cannot use my week, can I invite someone to come on my behalf?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1934\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1934\"><p>Yes. For your security and that of the other owners, we will provide you with an invitation that you must return to us filled in with your details and those of your guest, which we will send to the reception of the complex. Alternatively, you can do this yourself on this website and provide the requested documentation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1935\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1935\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I get a discount for half board or breakfast?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1935\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1935\"><p>Yes, we offer a 10% discount for members if you book directly with the Vacation Club.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1936\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1936\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I get a discount for additional days?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1936\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1936\"><p>Yes, we offer a 15% discount for members if you book directly with the Vacation Club. This applies even if you want to book another apartment for your friends or family.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1937\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1937\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you have apartments adapted for people with disabilities?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1937\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1937\"><p>Yes. We have adapted apartments. Call us for more information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1938\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1938\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What would happen if I were to arrive at the resort outside of my booked dates?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1938\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1938\"><p>If we have availability for you to stay on these dates, you will be charged for an additional week with a member discount.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1939\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1939\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I transfer ownership of my week to a family member?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1939\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1939\"><p>Yes, you can sell, transfer, or assign your week to a family member. The internal management cost for this transaction is covered by your Vacation Club, so it is free of charge for you. In this case, you will have to pay the fees for the notary of your choosing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-19310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if I do not pay my maintenance fee?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-19310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-19310\"><p>The debt could increase through fees, interest, and expenses and this may result in legal action.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-19311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if the member passes away?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-19311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-19311\"><p>The ownership remains in force for the other owners, in addition to being passed on to the legitimate heirs. The same applies to 100% of the rights and obligations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-19312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if I divorce the other member?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-19312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-19312\"><p>If there is no ruling confirming who is the sole member, both members will continue to be timeshare holders with 100% of the rights and obligations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19313\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-19313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How are increases in the maintenance fee calculated?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-19313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-19313\"><p>We normally use the CPI published on <a href=\"http:\/\/www.ine.es\">www.ine.es<\/a> year-on-year from September to September.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19314\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-19314\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I have a week number on my contract, how do I know which dates my check-in and check-out days fall on?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-19314\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-19314\"><p>In timeshare management, the first Saturday of the year marks the first week of the annual week count. In any case, the annual calendar is available on this website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19315\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-19315\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are pets welcome?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-19315\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-19315\"><p>Pets are not allowed in the complexes as the apartments are to be used by various guests.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-680e63d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"680e63d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-765a72c\" data-id=\"765a72c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68ba69e underlineTitle center elementor-widget elementor-widget-heading\" data-id=\"68ba69e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you have any further questions?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75a4b9e elementor-widget elementor-widget-text-editor\" data-id=\"75a4b9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can contact us by email, and we\u2019ll get back to you as quickly as possible, thank you.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b505443 faqs-tel elementor-widget elementor-widget-text-editor\" data-id=\"b505443\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"mailto:info@onagrup.net\">info@onagrup.net<\/a><\/p>\n<p>(+34) <a href=\"tel:+34932029601\">93 202 96 01<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"We answer your questions Do you have any questions about our resorts? We hope to be able to answer any questions you may havewhile reserving your room. Frequently Asked Questions Enjoy over 20 resorts with ONA at any time of the year. If you call us within 15 days of the start date of your [&hellip;]","protected":false},"author":143,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"menu-transparent","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":["post-19079","page","type-page","status-publish","entry"],"_links":{"self":[{"href":"https:\/\/onavacationclub.com\/en\/wp-json\/wp\/v2\/pages\/19079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onavacationclub.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onavacationclub.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onavacationclub.com\/en\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/onavacationclub.com\/en\/wp-json\/wp\/v2\/comments?post=19079"}],"version-history":[{"count":0,"href":"https:\/\/onavacationclub.com\/en\/wp-json\/wp\/v2\/pages\/19079\/revisions"}],"wp:attachment":[{"href":"https:\/\/onavacationclub.com\/en\/wp-json\/wp\/v2\/media?parent=19079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}